Workplace Stress And Employee Organizational Commitment In Non-Governmental Organizations: Resilience As A Mediator

Abstract

Purpose – This research aims to examine the influence of work stress with employee resilience on organizational commitment and the relationship between work stress and employee resilience with organizational commitment among employees in Non-Government Organizations (NGOs). Design/methodology/approach – In the cross-section research design, the author used three questionnaire/scales to investigate the influence of work stress on employee resilience on organizational commitment among 150 NGO employees selected randomly. Findings – The findings revealed that work stress influenced organizational commitment as well as employee resilience as a mediator. Another finding was that work stress and employee resilience in the organization did have positive relationships with organizational commitment. Originality/value – The significance of the research consists in emphasising work stress as an important factor impacting organisational commitment and performance in organisations, wherein work stress impacts organisational commitment through the mediating variable- resilience. These findings may assist organisations in better understanding the impact of individuals' organisational commitment and managing its repercussions. It is proposed that more studies be conducted to see whether those working in NGOs have more organisational commitment than those working in other sectors. Practical implications – Several organisations utilise the three scales to assess the link between employee work stress and organisational commitment. The information given indicated that they would not be gaining as much understanding as they would expect. Originality/value – Work stress impacts organisational commitment via SEM analysis conducted, providing prima facie evidence to challenge the level of organisational commitment.